FAQs
Frequently Asked Question
How do I place an order on Homeify?
Just choose your product, click “Add to Cart,” then go to checkout and follow the steps to place your order
What payment methods do you accept?
We accept credit/debit cards, PayPal, and other secure online payment methods for your convenience.
Can I cancel or change my order?
Yes, you can change or cancel your order within 12 hours of placing it by contacting our support team.
Is it safe to order from Homeify?
Yes! We use secure encryption to protect your information and keep all transactions safe.
How long does delivery take?
Shipping usually takes 5–10 business days, depending on your location and the product.
Do you offer free shipping?
Yes, we offer free shipping on all orders over $50.
Can I track my order?
Yes! Once your order ships, we’ll email you a tracking number to follow your package.
Do you ship internationally?
Yes, we ship worldwide! Shipping times may vary based on your country.
What is your return policy?
You can return any item within 30 days if it’s unused and in its original packaging.
How do I return a product?
Just contact our support with your order details, and we’ll guide you through the return process.
When will I get my refund?
Refunds are processed within 5–7 business days after we receive your returned item.
Are your devices easy to install?
Yes, most devices are plug-and-play or come with easy setup guides for quick installation.
Do your products work with Alexa and Google Assistant?
Yes! Most of our smart home devices are compatible with Alexa and Google Assistant.
Can I control your devices from my phone?
Absolutely! You can use a mobile app to control and monitor your devices anytime, anywhere.
Do I need Wi-Fi for these devices?
Yes, a stable Wi-Fi connection is required for most smart home devices to function properly.
Are your smart devices energy-efficient?
Yes, many of our products are designed to save energy and lower your electricity bills.
Do your devices come with a warranty?
Yes! All our products include a 1-year warranty for your peace of mind.
Do I need an account to shop?
No, you can checkout as a guest, but creating an account makes future shopping easier.
I forgot my password. What should I do?
Click “Forgot Password” on the login page and follow the instructions to reset it.
How can I contact customer support?
You can reach us via email or live chat. We’re available 24/7 to help you.
Can I sign up for updates?
Yes! Join our newsletter to get the latest updates, tips, and special discounts.